privacy policy

Internet Equipment Hub 

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our store. By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide to Us

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (credit card details are processed securely by Shopify – we do not store your full payment information)

B. Information Collected Automatically
When you visit our website, we may automatically collect:

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Pages you view and links you click
  • Date and time of your visit
  • Referring website address
  • Device information (device type, mobile network information)

C. Cookies and Tracking Technologies
We use cookies, web beacons, pixel tags, and similar technologies to:

  • Remember your preferences
  • Understand how you interact with our website
  • Improve your shopping experience
  • Analyze site traffic
  • Deliver relevant advertising 

You can disable cookies through your browser settings, but some features of our site may not function properly.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders – including payment processing, shipping, and delivery confirmation
  • To communicate with you – respond to your inquiries, provide customer support, and send order updates
  • To improve our website – analyze how customers use our site to enhance user experience
  • To personalize your experience – remember your preferences and show you relevant products
  • To send marketing communications – only if you have opted in to receive updates, promotions, or offers (you may opt out at any time)
  • To detect and prevent fraud – protect against unauthorized transactions and other illegal activity
  • To comply with legal obligations – as required by applicable laws and regulations 

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers – with third-party vendors who help us operate our business (e.g., payment processors, shipping carriers, email service providers). These parties are contractually obligated to protect your information.
  • Business Transfers – in connection with a merger, sale of company assets, financing, or acquisition of all or part of our business
  • Legal Compliance – when required by law, subpoena, or other legal process, or to protect our rights, property, or safety 
  • With Your Consent – when you direct us to share your information

4. Your Privacy Rights

Depending on your state of residence, you may have the following rights under US privacy laws (including the California Consumer Privacy Act / CCPA):

Right to Know – You may request that we disclose the categories and specific pieces of personal information we have collected about you in the past 12 months .

Right to Delete – You may request that we delete personal information we have collected from you, subject to certain exceptions .

Right to Opt-Out – You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information.

Right to Non-Discrimination – We will not discriminate against you for exercising any of your privacy rights .

Right to Correct – You may request that we correct inaccurate personal information we maintain about you.

To exercise any of these rights, please contact us using the information below. We will verify your identity before processing your request.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, California law provides you with additional rights regarding your personal information :

Sources of Personal Information – We collect information directly from you, automatically through your use of our website, and from service providers who assist us.

Business Purpose for Collection – We collect your information to provide our Services, process transactions, improve our website, and communicate with you.

Sensitive Personal Information – We do not collect sensitive personal information (such as social security numbers, driver's license numbers, or precise geolocation) .

Shine the Light Law – California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share your information for those purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure . These include:

  • Secure Socket Layer (SSL) encryption technology
  • Restricted access to personal information
  • Regular security monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information .

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements . We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Internet Equipment Hub

Phone: 855-216-5609

Email: [INSERT YOUR EMAIL ADDRESS]

Address: [INSERT YOUR BUSINESS ADDRESS - Optional but recommended]

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  1. Replace [INSERT YOUR EMAIL ADDRESS] with your actual email (e.g., danishadd07@gmail.com)
  2. Optional but recommended – Add your business address in the Contact Us section
  3. Click Save

This policy is compliant with:

  • Federal US Law (COPPA, CAN-SPAM)
  • California Consumer Privacy Act (CCPA) / CPRA 
  • General US baseline privacy requirements 

Let me know if you need help adding the Refund Policy or Shipping Policy next!

Privacy Policy

At Internet Equipment Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our store or make a purchase.

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us. This may include:

  • Name and contact information (email address, phone number, shipping address)
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Device and browsing information when you visit our store

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our products
  • Improve our store and customer experience
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

Data Sharing and Third Parties

Your store is hosted by Shopify, and Shopify collects and processes your customers' personal data for purposes including but not limited to providing Enhanced Services. This may include sharing information with third parties located in other countries to provide you and your customers with services.

We may share your information with:

  • Service providers who help us operate our business (payment processors, shipping companies)
  • Shopify for hosting and platform services - see Shopify's Consumer Privacy Policy
  • Analytics and advertising partners (with your consent)

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Opt out of data sharing for targeted advertising at https://privacy.shopify.com
  • Request a copy of your data

Data Security

We implement robust security measures to protect your personal data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Payment, Delivery, and Refund Policy

Payment: We accept all major payment methods through our secure payment gateway. All transactions are encrypted and processed securely to protect your financial information.

Delivery: Orders are processed and delivered within 15 days from the date of payment confirmation. Delivery times may vary based on your location and product availability. You will receive tracking information once your order has been shipped.

Refund Policy: We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a refund within 30 days of receiving your product. To be eligible for a refund:

  • The product must be in its original condition and packaging
  • You must provide proof of purchase (order number and receipt)
  • The product must not show signs of use or damage
  • All accessories and documentation must be included

Refund Process: Once we receive and inspect your returned item, we will process your refund within 30 days. The refund will be credited to your original payment method. Please note that shipping costs are non-refundable unless the return is due to our error or a defective product.

How to Request a Refund: Contact our customer service team with your order number and reason for return. We will provide you with return shipping instructions and a return authorization number.

Contact Us

If you have questions about this Privacy Policy, our refund policy, or how we handle your data, please contact us at:

Internet Equipment Hub
Phone: 1(855) 216-5609

Last updated: March 18, 2026 

Note: This privacy policy should be reviewed by legal counsel to ensure it meets all applicable laws in your jurisdiction. You may need to add specific disclosures based on where you do business and which Shopify features you use.